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Frequently Asked Questions

This is where you will find most answers. If there should still be any questions left, don't hesitate to contact us.

What format should my file be in?

Your file needs to be in PDF format. This ensures the layout you send us is exactly what computer it's viewed on. Use our handy link to help convert your file to PDF.

Do you know the usual cover layout that my college requires?

No, each department in each college may have specific layout requirements, be sure to check that you are sure your layout is correct before placing your order. We can’t be responsible for checking your layout, this is why we insist on PDF format, to ensure the layout is exactly as you need it.

Can you type/proof-read my Thesis?

Unfortunately not - so make sure you’ve checked it thoroughly before sending it over.

Do I need to provide a separate pdf for my colour pages?

No, submit your thesis as a single PDF, just be sure to enter the correct number of colour/black and white pages when submitting your thesis.

I’ve filled in my details but I can’t submit my order.

Check your page zoom. On smaller screens, parts of the submission form may be hidden. Try zooming out (“ctrl” + “-“) Check that you’ve filled all fields. If you are still having problems, send This email address is being protected from spambots. You need JavaScript enabled to view it. an email and we’ll reply as soon as possible.